![]() This issue occurs if the safe.enx file was not properly copied to your computer when you installed Revu. Edit > PDF Content > Cut and Erase Content.Edit > PDF Content > Mark for Redaction.If the error persists, please contact us for additional support.Some Revu features are disabled/grayed out, even if you have a Core or Complete subscription (Revu 21 only), or if you are not viewing a file in Read-only or View mode. Use the same tool you were using at the time you received the error.When the installation dialog disappears, launch Revu.The dialog will disappear when the file is finished installing. Use instructions in the deployment guide to install OCR. ![]() Download the MSI deployment package for your version.You can download and install the OCR MSI file by following these steps: Your IT admin didn’t deploy the OCR MSI when Revu was installed on your device.The OCR software was installed with Revu on your device, and then uninstalled at a later date.If you see an error message, it’s possible that: This affects tools such as OCR, AutoMark, Sets, and Batch Link. You’re likely trying to use a tool that requires Optical Character Recognition (OCR), but your device doesn’t have OCR installed. ![]()
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